Charlo Support

Need help with Charlo? We want to make it easy to find the right support.

Account problems

If you are experiencing problems signing in, using your profile or accessing your account, contact the developer through the contact information shown on Charlo's official Google Play listing.

Messaging or calling problems

When reporting a technical problem, describe what happened, your device model and Android version, and the steps that caused the issue.

Safety

If another Charlo user is bothering you, use the Block or Report options available inside the app where appropriate.

Account deletion

For account deletion information, visit our Account Deletion page.

Privacy

Read the Charlo Privacy Policy for information about privacy and data handling.